I'm Carlos Puente. I spent the past eight years in senior leadership at Neal Communities, one of Southwest Florida's most respected homebuilders—first as Vice President of Sales & Marketing, then as Division President of its luxury division, with full P&L responsibility and oversight of operations and strategic growth. Those roles gave me a unique perspective across every stage of the business, from driving revenue and sales performance to operational execution and profitable growth. Today I partner with homebuilders to apply that same operating discipline through fractional executive leadership and advisory work—bringing hands-on judgment, strategic insight, and accountability without the overhead and commitment of a full-time hire.
I've led sales. I've led operations. I've owned the P&L. That's why my advice is practical, not theoretical.
My homebuilding career spans 17 years — starting in sales with Pulte Group across Tampa and Ocala, then rising to General Sales Manager, ranking 3rd among 28 GMs nationally. In 2017 I joined Neal Communities, a privately held, family-owned builder, as VP of Sales. In 2021 I took on marketing too, directing it across 25+ communities spanning Neal Communities, Neal Signature Homes, SimplyDwell, and our South Florida region. In 2023, when my mentor and Division President retired, I was entrusted to succeed him — full P&L responsibility for a $70MM+ luxury division, leading a cross-functional team of 30+ across sales, marketing, land, construction, and purchasing.
I've led inside both — a large public homebuilder and a privately held, family-owned one. Public builders bring institutional process and capital discipline; private builders move faster but carry different land and succession dynamics. I know how to operate in either.
Not just one function — the entire operation:
I also led the go-to-market launch of SimplyDwell, Neal's entry-level brand, and directed the rollout of Salesforce, Pardot, and DocuSign — cutting contract workflows significantly and improving business intelligence company-wide.
Now I partner with a small number of builders as a fractional executive — bringing that same judgment and accountability, without the overhead of a full-time hire. I also work with international homebuilders and companies establishing a U.S. presence — often through acquiring a builder or a land position — helping bridge the cultural and market-specific gap as they get established here.
Architects design plans that photograph well — open kitchens, dramatic islands. Fewer are built around daily life: a laundry room sized for two in a five-bedroom family community, or a walk-in closet with no dedicated lighting or A/C run to it. I review plan sets and options lists for daily livability, not just curb appeal.
Engineers optimize for lot yield and setback compliance. Livability, sightlines, amenity placement, and how a community actually feels to walk through often lose. I sit in on layout and amenity programming before it's poured in concrete.
A sales team can hit the number and still be quietly falling apart. I diagnose culture and process issues on the sales floor — not just the scoreboard — because the scoreboard is usually the last thing to show a problem.
Most builders can tell you their marketing budget. Fewer can tell you cost per qualified lead by community, or which channel actually produces buyers versus clicks. I bring that discipline without a big agency retainer attached to it.
Cycle times, trade turns, and variable spend are where margin quietly leaks. I've run production accountability at the division level — I know which bottlenecks are real and which are just the trade everyone likes to blame.
A deal can pencil on paper and still be the wrong product for the site, the buyer, or the market cycle. I evaluate acquisitions the way a division president has to — because I'll own the outcome, not just the spreadsheet.
When a division needs a steady hand — not just a plan, but someone accountable for the outcome — I step in as a fractional Division President: full P&L ownership across sales, marketing, land, construction, and purchasing.
When sales performance or marketing spend isn't translating into results, I take ongoing, part-time ownership of your sales team, process, and marketing — sized to your highest-leverage priorities.
When you're not sure your agency spend or brand is pulling its weight, I review partner agencies, marketing materials, branding and logos, and community launch strategy.
When you need a second set of eyes on a specific problem, not a retainer — plan and community layout review, CRM and digital tool review, sales process and sales center flow, production cycle-time audits, or land deal evaluation.
When a big decision is on the table — a land deal, a new community launch, or a build partnership — I bring division-level operating experience to the call before it's made.
When an international homebuilder or company is establishing a U.S. footprint — often through acquiring a builder or a land position — I help bridge the cultural and market-specific gap between how business gets done at home and how it works here. Grounded in a graduate degree in international business, study abroad in Japan, Spain, and Germany, and travel across 60+ countries.
Engagement structure varies by scope — some work is billed flat-fee, others hourly or day-rate. Structure and terms are agreed before any engagement begins.
Most engagements start with a short conversation about what's actually going on — not a sales pitch. If it's a fit, we'll scope something specific from there.
Contact Carlos today.
Between roles, my family and I fulfilled a long-held dream: a literal around-the-world trip, visiting 26 countries across 4 continents. I'm back home in Tampa, and back to doing the work I know best.